Automotive Specialties Auto Sales dealership customer reviews

Kimberly S. 30 Oct 2015

Could not be happier with my vehicle or my experience with John and Scott. Will recommend their business to anyone that likes no pressure, friendly salesmen, and reasonable pricing, Painless and thoroughly enjoyed my experience.

5 rate

Happy customer 17 Aug 2015

this dealer went out of their way to deliver a nice car at a good price. They have been most helpful in aftersale issues (replacing a fob, repairing a mirror). We would happily do business with this dealership again

5 rate

Sally from the Valley 07 Aug 2015

We arrived when it opened. It was actually fun to do business here because we were able to look around before anyone approached us with a friendly hello and conversation and the test drive process seemed very easy and hassle free. We had done our homework before we came and they seemed to meet our e...xpectations if not exceeded them. There wasn't any "game-playing" and our questions were answered very well. They are right up front about their pricing which also seemed fair. My son was visiting from Seattle and came with me to help. He sells sports equipment but had been a Lexus salesman many years ago and said the customer service and inventory is great at this dealership. It is amazing how quickly Scott had the paperwork ready for us after we decided on the car and he was very good at explaining each line and what it meant and how the license plates, etc is handled. So, I had a car before lunch and felt extremely good about the deal. Again, it was actually fun to do business here. Show more

5 rate

Michelle M 20 Jul 2015

The entire process with Automotive Specialties was hassle-free and easy. As most people, we were apprehensive about the used-car-buying experience. All the positive reviews on this dealer were spot-on. We found an exceptional deal. The car was affordable for the year and mileage. They even took the ...BMW to have the headliner replaced at an upholstery shop per our request. No haggling on the price. Straight-forward dealings with Scott. We couldn't be happier and will recommend Automotive Specialties to anyone looking for a new used vehicle. Show more

5 rate

Victor Allen 26 Jun 2015

Just great service,in and out in 1 hour.Looked on Wednesday went in on Thursday and the deal was done.Great honest people

5 rate

Subaru hunter 04 Apr 2015

Very refreshing way of doing the used car business. They gave us an informative price sheet for the cars on the lot, all the cars were open, and we were free to roam and look as we pleased. The cars were in good condition covering a wide range of prices. No helicopter salesmen hovering around asking... nosey questions. The staff were very helpful when we did ask a question, and we test drove three cars before finding one we liked. Prices are pretty reasonable and firm...it's a no-haggle zone. Once we made our decision, the paperwork was done in 15 minutes and we were on our way. Our experience was very positive and we drove home in a car that suited us without being subjected to gimmicks or mind games. Thanks to the folks at Automotive Specialties for treating us like adults and letting everyone on the lot explore at their leisure and make up our own minds. Show more

5 rate

Mike&KiKi 23 Mar 2015

We were very impressed with this dealership! On March 17th, we came in to look at a car advertised on Cars.com. We wanted a vehicle to tow behind our motorhome, 4 wheels down. We looked at the advertised car, a Saturn Vue, and then also looked at several Honda CRVs that they had on the lot. We test ...drove and purchased a very clean 2010 Honda CRV. We were given a great trade-in price for our 2005 Subaru Outback. The paperwork was handled efficiently and we drove away with big smiles on our faces! Thank you, Automotive Specialties for living up to your motto! This was a very pleasant experience! Show more

5 rate

Mark 04 Mar 2015

I was looking for a good used car at a reasonable price. Automotive Specialties was just the place for me. I entered the lot after researching the particular model I wanted online. The car I looked at had curb appeal, and was in great condition. The lot owner gave me the car fax. He le me take a tes...t drive, and we figured out financing. I was out in about one hour. This was an easy purchase. It was in no way the gut wrenching all day experience I have had at other lots. I will buy my next car here. Show more

5 rate

Mark A., Spokane, WA 01 Mar 2015

Saw a car I liked on the website. Went in to checked it out. The owner evaluated my trade, showed me documentation, of the recent work on the car I was considering, and gave me the carfax. I went in talked to the finance lady, and boom. I drove off with a truly great car for the money. T...he staff was quite considerate, and kind. These are not words I use lightly, and NEVER thought I would recommend an auto dealer. Show more

5 rate

D Woof 24 Feb 2015

We were in the market for a car for my youngest daughter. We perused the internet and saw a car we were interested in. I researched the dealership and was impressed by the number of years (over 20) they have been in business and the outstanding reviews they have received on cars.com. We worked with ...John and Scott who were both wonderful. High pressure...no way. Low pressure...not even. No pressure...absolutely. We found a perfect car! Really an amazing buying experience and can't say enough about how friendly and professional the crew is at the dealership. I highly suggest that those in the market for a car, stop by and give them the opportunity to help you. Next time I am in the market for a car I will got to them first. I would recommend them to friends or family too. I give them an A+++ rating. Show more

5 rate

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