Automotive Specialties Auto Sales dealership customer reviews
How Are We Doing?
We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Automotive Specialties Auto Sales is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
This was a low-pressure buying experience from start to finish. The vehicles in their inventory were reasonably priced so no haggling was needed. When I need another vehicle, I plan to start with Auto Specialties!
28 Sep 2016
These guys are awesome! I came here because I was referred by my friend. They care about what you need & want. No pressure sales. Helped me find what fit me. I will recommend them to all my friends and when I'm ready to buy again, you bet I'll be back.
20 May 2016
I recently purchased a 2013 Honda Fit from Automotive Specialties. Incredible little car with single ownership and low miles. John and the team let me test drive the car myself and offered any information I wanted up front. The car was a very reasonable price and I have absolutely no complaints. A m...onth and a half after the purchase the original battery in the car was going out. They were able to help me out and get a new battery in the car free of charge. These guys are honest, pressure-free and know their stuff. Great experience and would go back!Show more
15 Feb 2016
Scott and John are great sales folks to deal with. I was shopping for my wife looking for an updated Acura MDX when I made the mistake of asking Scott if they had any later models of the Acura RL and low and behold they did, a lower mileage 2007 RL with SH-AWD...... The rest of story is a no brainie...r! They allowed me to have the vehicle inspected at Spokane Valley Acura and for the most part the car turned out to be very sound with the exception of needing 4- wheel alignment, a new battery (that's $175), will need power steering pump seals replaced and missing the wheel lock key but John & Scott said they would handle the replacement. As with all used or "pre owned" vehicles there is bound to be some attention to look after. If you looking for a "killer deal" in the price, in my purchase they didn't budge on the price, not even knowing the repairs were needed so if you're planning to get a discount you might want to look somewhere else. Bottom line, good service, nice vehicles and a somewhat fair price. By the way, I just love my new RL addition, what a fantastic ride! Thank you Scott and John....Show more
09 Feb 2016
Awesome facility, super great staff! Dave has sold me 2 vehicles now. I trust & respect him. When's the last time you could say that about a car salesman?! Thanks Automotive Specialties!
14 Jan 2016
I fell in love with my Honda Element when I bought it in Hawaii. On relocating to Republic, WA, I found that front wheel drive wasn't going to get me through the Washington winters. Unfortunately, Honda doesn't make the Element any more, so my options were to venture into those dangerous waters of b...uying a used car. (Wanted Honda Element 4WD). I was so lucky to find one being offered by Automotive Specialties. This dealership is the BEST!!! Worked with Scott on the phone, JohnE in the office and Dave for my trade-in. They were really know their stuff. No pressure for the sale but a great source of support. I can't thank them enough. I have already recommended them and will definitely come back to work with them again. THANK YOU SCOTT, JOHNE and DAVE. YOU ROCK!!!Show more
30 Dec 2015
I was initially leery going to a used car lot but after walking into the office my concerns began to dissipate. The office was clean and neat and, as would be appropriate for a car dealer, has a car theme. Every staff member I spoke with was friendly, knowledgeable, and helpful. I would like to say ...it was low pressure but it was really no pressure. They showed me the vehicle I was interested in and allowed me to look it over without their saying anything; no telling me how great it was or asking what they needed to do to get the deal done today, they just answered whatever questions I had. No business, no matter what kind, will ever make every customer happy but my experience with the staff at Automotive Specialties made this one of the best vehicle purchase transactions I have ever done. Well done.Show more
John & Gretchen
09 Dec 2015
Dave is a man of integrity! He honors the customer and makes sure they are well taken of. Honesty is the virtue and he won't sell anything hasn't been looked at thoroughly. His friendly staff made the purchase all the better and we were more than satisfied. We look forward to doing all future car pu...rchases here. Thanks for treating us well! It meant more to us than you may know!!Show more
30 Oct 2015
Could not be happier with my vehicle or my experience with John and Scott. Will recommend their business to anyone that likes no pressure, friendly salesmen, and reasonable pricing, Painless and thoroughly enjoyed my experience.
17 Aug 2015
this dealer went out of their way to deliver a nice car at a good price. They have been most helpful in aftersale issues (replacing a fob, repairing a mirror). We would happily do business with this dealership again