Automotive Specialties Auto Sales dealership customer reviews
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I am a first car buyer with a very limited knowledge of what to ask and look for. The guys at automotive specialties took the opportunity to TEACH me and guide me through the process. I was treated like a daughter or niece would be as they entrusted me with the test drive, taught me about payment ty...pes, what I should think of when selecting a car. I later had two of my close family friends come in before I sealed the deal, and they were able to confirm all that had been said and determine if it was a good deal and car to select. These guys go out of their way to take care or you and are very genuine! They even put my license plates on my car in the rain for me! Such a great experience!!!Show more
04 Apr 2017
I traveled from Missoula, MT in search of an SUV because Missoula tends to be overpriced. Spokane had many dealers and options in my price range but after spending the day searching at some not so great dealerships with some less than presentable looking vehicles, I was so relieved to receive the "...no pressure" attitude from all the employees at Automotive Specialties and I knew from a short walk around the lot that they had several vehicles in great shape that were worth considering. I fell in love with my Acura MDX, and after Pete's Honda found it needed a new rear engine seal Automotive Specialties agreed to fix it on their dime before I purchased the vehicle and even fixed my hood struts as a way of making up for my having to make another trip down to complete the purchase. Everyone was so friendly and helpful and genuinely seemed to care about making sure I got the vehicle I wanted for an incredibly fair price. I would absolutely recommend this dealer to anyone, and definitely feel it was worth the trip down from Missoula to get my perfect vehicle. I couldn't be more satisfied!Show more
Dave and Tammy
20 Feb 2017
We greatly appreciated the friendly and accommodating service provided from the guys at this dealership. We were impressed with the ability to browse the wide selection of cars and test drive a couple of vehicles without any hassle or pressure. They were readily available to answer questions and p...rovide honest feedback about vehicles we looked into.Show more
06 Feb 2017
In 2017 bought a Acura for myself and a Subaru for my Daughter, both AWD, perfect for the snow. This is the 4th and 5th car over the years that I have bought from them. Each time, their price out the door was under what other advertised, and the mileage was less. Two of the cars, they searched th...e nation, and delivered just what I wanted (for less then I thought I would have to pay). They don't haggle which was different, but as I searched the internet, I understand why "I got the BEST DEAL", with their up front posted price. It takes a lot of stress out of buying a car.Show more
04 Jan 2017
This was a low-pressure buying experience from start to finish. The vehicles in their inventory were reasonably priced so no haggling was needed. When I need another vehicle, I plan to start with Auto Specialties!
28 Sep 2016
These guys are awesome! I came here because I was referred by my friend. They care about what you need & want. No pressure sales. Helped me find what fit me. I will recommend them to all my friends and when I'm ready to buy again, you bet I'll be back.
20 May 2016
I recently purchased a 2013 Honda Fit from Automotive Specialties. Incredible little car with single ownership and low miles. John and the team let me test drive the car myself and offered any information I wanted up front. The car was a very reasonable price and I have absolutely no complaints. A m...onth and a half after the purchase the original battery in the car was going out. They were able to help me out and get a new battery in the car free of charge. These guys are honest, pressure-free and know their stuff. Great experience and would go back!Show more
15 Feb 2016
Scott and John are great sales folks to deal with. I was shopping for my wife looking for an updated Acura MDX when I made the mistake of asking Scott if they had any later models of the Acura RL and low and behold they did, a lower mileage 2007 RL with SH-AWD...... The rest of story is a no brainie...r! They allowed me to have the vehicle inspected at Spokane Valley Acura and for the most part the car turned out to be very sound with the exception of needing 4- wheel alignment, a new battery (that's $175), will need power steering pump seals replaced and missing the wheel lock key but John & Scott said they would handle the replacement. As with all used or "pre owned" vehicles there is bound to be some attention to look after. If you looking for a "killer deal" in the price, in my purchase they didn't budge on the price, not even knowing the repairs were needed so if you're planning to get a discount you might want to look somewhere else. Bottom line, good service, nice vehicles and a somewhat fair price. By the way, I just love my new RL addition, what a fantastic ride! Thank you Scott and John....Show more
09 Feb 2016
Awesome facility, super great staff! Dave has sold me 2 vehicles now. I trust & respect him. When's the last time you could say that about a car salesman?! Thanks Automotive Specialties!
14 Jan 2016
I fell in love with my Honda Element when I bought it in Hawaii. On relocating to Republic, WA, I found that front wheel drive wasn't going to get me through the Washington winters. Unfortunately, Honda doesn't make the Element any more, so my options were to venture into those dangerous waters of b...uying a used car. (Wanted Honda Element 4WD). I was so lucky to find one being offered by Automotive Specialties. This dealership is the BEST!!! Worked with Scott on the phone, JohnE in the office and Dave for my trade-in. They were really know their stuff. No pressure for the sale but a great source of support. I can't thank them enough. I have already recommended them and will definitely come back to work with them again. THANK YOU SCOTT, JOHNE and DAVE. YOU ROCK!!!Show more